FAQ for visitors and organisers

FAQ
for Visitors

Yes, you can take advantage of our non-stop telephone hotline +420 261 172 381. Eventually pick-ups occur at the reception desk located at Entrance No. 11.

It is forbidden to enter the Prague Congress Centre with the following items:
• Firearms or other projectile-firing weapons
• Explosive substances (such as explosives, detonators and flammable explosives) or flammable materials
• Incapacitating devices (e.g., stun guns, tasers, batons, etc.)
• Items with sharp points or edges
• Work tools
• Sports equipment or martial arts gear (e.g. softball and baseball bats, batons, etc.)
• Bicycles, scooters, and other vehicles or sports equipment

Yes, there is an underground parking lot with 24-hour security service. You can find more information in the Parking section..

Yes, we have one of the largest charging stations within the Capital City of Prague. Eight stations can charge up to 16 electric cars at once. Further information.

Yes, even visitors with specific needs can come to see any type of public event at PCC. When cultural events are organised at PCC, there are spaces reserved for Severe Health Disability card holders and their escort, namely:

  • For the entire hall - a max. of four wheelchairs - 2nd floor (row 30)
  • For the reduced-size hall - a max. of one wheelchair - 1st floor (row 7)

Detailed information and instructions will be given on the day of the event by the Information Centre on the groundfloor of the building, next to Entrance No. 2. Information about the limited availability of tickets meant for holders of the Severe Health Disability card is always given by the ticket vendor.

Yes, PCC is open to the public. Visitors can access Entrance No. 5, where they can view the exhibition "40 Years of PCC". Aside from this exhibition, they can also enjoy the interactive projector called "Primal Ritual". Information about events and activities available to the public can be found in the Cultural Events section.

Yes, there is an ATM of Komerční banka Bank located near Entrance No. 5.

The hotel Holiday Inn Prague is part of PCC, and Grand Hotel Prague Towers is located a 5-minute walk away.

The easiest connection is to travel by Metro C-Line to Vyšehrad station.

The nearest public transportation stop is Vyšehrad station on the Metro C-Line, located in direct proximity to the PCC building. If you should need to find a connection, we recommend using the website of the Prague Public Transit Company (DPP). The nearest stop of the nighttime bus is Vyšehrad stop, used by three lines (904, 905, 910).

We recommend checking the official tourist portal of the city of Prague, where you can find much needed information and interesting facts. In the event that you should like to explore the catering options of the Prague Congress Centre, check our Services for the Public section.

Tickets for events held in PCC can be purchased using sales websites, and you can find links to them in our overview of events.

FAQ
for Organisers

Yes, the PCC offers Wi-Fi (the SSID name is PCC free). You must agree to the terms of use in your browser. Wi-Fi connection packages for multiple users and event organisers are subject to agreement.

Yes, you can apply for financial support from Prague City Hall. The Prague Convention Bureau team will gladly help you with this.

Yes, we have a team of experienced technicians who will advise you on how to make the best use of all options.

Yes, it is possible to use your own event company, including technical support, which must meet all the conditions of PCC.

We use Stumpfl and Da-Lite brand screens in 4:3 or 16:9 format from 180 cm to 800 cm wide and wide-angle screens from 12 m to 20 m wide.

Yes, we can film the event and possibly edit it as desired. Our audio-visual technology manager will present you with options and prices.

Yes, they are and it is possible to have your logo on the front of the lectern. Please contact our production specialist.

Yes, the cloak rooms are on the ground floor and can serve up to 2,200 visitors in the new sector and about 1,500 visitors in the original rondels.

During the preparation and during the course of the event, the lessee is responsible for the lessor's property that was loaned to them in connection with the realization of the event, and they are also liable for the safety of persons within the rented premises. They will be released from this responsibility if they prove that any damage was caused by force majeure. Further details can be found in the Contractual and Payment Terms document.

Yes, this is possible. Contact our Sales Department.

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